Social media has become an integral part in the lives of
majority of people around the world irrespective of their wealth and status.
Nowadays, when a person starts a business let be in tourism, hospitality,
technology, automation etc. it is very important to brand the product or
service in online world. People before buying a product, renting a room,
applying for a job or using a service first checks out how well it is in the
social world.
Using social media for Business is a recent approach that
have applied since tools like Facebook, WhatsApp, LinkedIn are being used by huge
number of people. Advertisements and Links can be found in Webpages which has
led to unification of markets across the world. Here people from different
parts of the world get to comment on a product or service. As restricting
Social Media is not possible to a large extent, people tend to find reviews
provided as trustworthy.
The value of Social Media have increased to a very large
extent in everyone’s life. Best
Promotions and discounts make out their way to a large audience with the advent
of social media. At the same time Social Media can turn out to be a
destructive tool as an ominous message can also spread at a very fast rate.
People with hidden motives can also use this tool to mislead customers.
Genuinity of information is a major concern effecting social media. Social
Media companies find it a humungous task to monitor countless chunk of
information spreading on their platforms. Social media has become a decisive
factor in market, politics, social stature etc. which is a never ending list.Market value of a Company can now be easily measured by its
performance across different social media platforms. Words like ‘followers’ and
‘likes and dislikes’ have found regular usage. Marketing using social media
generally results in exponential growth compared to other conventional methods.
Moreover, comments and reviews received on social media brands a product or
service as good or bad.At the end
of the day I feel even though a Company needs to focus on increasing its social
media likeability, business goals like increasing the number of customers
remains prime. Increasing the number of customers will automatically have a
cascading effect on the social media image of the product.

No comments:
Post a Comment